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Local Insurance Agents Recognized
July 7, 2012
Terri Diehl and James Koppang, American Family Insurance agents in Lee’s Summit, MO, have been recognized for providing outstanding customer experience under the J.D. Power and Associates Distinguished Insurance Agency Program.SM They join other American Family agents who have demonstrated the highest level of commitment to outstanding customer service.
Terri Diehl has been an agent for American Family since April, 1994. Her office is located at 500 SW Market Street, Suite B, Lee’s Summit, Mo. 64063.
Diehl has qualified for this award for seven consecutive years.
James Koppang has been an agent for American Family since June 2007. His office is located at 700 SE 3rd Street.
“Consumers expect value from insurance agents, as they do from any other service providers,” said Dan Schultz, American Family president and chief operating officer. “This award helps consumers to identify the best of the best, with respect to customer service and customer satisfaction.”

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