Water Causes Damage to the City of Lee's Summit Computer System
February 22, 2011
The City of Lee’s Summit’s computer
networked systems and servers were significantly damaged by water on February
21 due to a set of failures experienced by the air conditioning system
supporting the City Hall data center.
Public Safety systems are
operational and “911” services were not impacted.
The City has recently been
undergoing a substantial effort to upgrade the network and software systems.
Due to these upgrades, the City’s ability to restore data from backup has been
somewhat impeded. Fortunately, because of a redundant storage system no
information was lost. The operational system will be fully recovered late
Thursday, Feb. 24, at the earliest.
The City’s Web and telephone
interface programs are not functioning at this time. Therefore, the City cannot
send or receive e-mails and customers cannot pay most bills online.
Residents can contact a department
by using the telephone numbers listed below and pay water/sewer bills at City
Hall, 220 SE Green St., Lee’s Summit, Mo., via the payment drop box located
between City hall and the Fire Department, or by mail.
Municipal Court payments by phone
and Web are now available.
The City is taking additional
measures to further protect the computer system operating environment.
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City
of Lee’s Summit
Department Listing |
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Administration
969-1010 |
Treasury (tax info)
969-1139 |
Parks & Recreation-Admin
969-1500 |
Purchasing
969-1080
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Airport
969-1186 |
Fire-Administration
969-1300 |
Legacy Park
969-1550 |
Recreation Center
969-1540 |
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Animal Control
969-1640 |
Fire Dispatch
969-7407 |
Planning & Development
969-1600 |
Solid Waste / Resource Recovery
Park
969-1980 |
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City Clerk
969-1005 |
Human Resources
969-1040 |
Police-Dispatch
969-7390 |
Water Utilities Support
Serv. 969-1900 |
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Codes Administration
969-1200 |
Municipal Court
969-1150 |
Public Works
969-1800 |
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Emergency 9-1-1 services are not
affected. |
For more information, contact the
City’s Public Communications Coordinator Melissa Fears (816) 969-1014.
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