March 25, 2020

QT’s newest service allows customers to pick up essential items from the parking lot.

QuikTrip (QT) launches On-lot Pickup service nationwide in more than 800 stores in 11 states. The company’s newest offering has been in development since early 2019 and was recently tested in the company’s Tulsa market.
QT customers now have the option to have their items delivered to their vehicle almost anywhere on the lot upon arrival.

To place a pickup order, customers must download and log in to the QT mobile app, choose the On-lot Pickup option at a participating store and then select their items.

Customers have the option to pick up now or later.
“Six months ago, we began design on this new convenience to make the customer experience as pleasant and efficient as possible. We were able to test this service in Tulsa and received a really positive response,” said QuikTrip Digital Marketing Manager Mattie Garrison. “Our customers all have varying preferences and goals for their visits to QT, and we hope this option will accommodate many who aren’t able to come inside for a visit.”

This new level of convenience was designed to help with everyday routines, delivering essential items like milk and bottled water to customers, as well as visitor favorites like a soft pretzel, energy drinks, chips and gum.The new On-lot Pickup service is being offered at QT stores nationwide, totaling more than 800 locations in 11 states. QT employees will deliver numerous items in the store, including the full QT Kitchens menu, bottled soda, Chapstick and more. For a full list of items available for pickup, customers can visit the QT mobile app.

To find out more about QuikTrip, visit www.quiktrip.com.