Media Release March 17, 2020

In times like these, it’s important we come together. Late last week, we suspended nonpayment disconnections – for both small business and residential customers.

We’re also offering:

• Extended special payment options to meet your needs
• No late fees until at least May 1

We’ll continue to look for ways to help as we work through this together – including monitoring for new utility-related scams. We’ve also enacted our crisis plans to maintain safe, continuous operations and power for our communities.

Please Note: Although there will be no service disconnections in the coming weeks, you will continue to receive account and payment reminders. We also encourage you to continue to make payments on your account. That helps avoid higher balances later.

Need financial assistance?
Call 211 or view additional payment options